Administrative Processes Assignment Example | Topics and Well Written Essays - 750 words

Administrative Processes - Assignment Example Contextually, the 5-step problem solving method can be used to measure and sustain quality in healthcare settings. The first step is definition of an underlying problem. In healthcare quality management, patient suggestion boxes can be used to collect feedback from concerned clients. Subsequently, clients’ suggestions can be analyzed and used as input in defining a healthcare quality problem. The brainstorming step can be used to indicate the most urgent quality solutions for the defined problem. Thirdly, prioritizing and picking of solutions that are in harmony with quality and cost objectives of an organization helps in the measurement of healthcare quality. Next, the solution implementation step can indicate quality through effectiveness of execution and progress testing techniques. Finally, the last step of evaluation and correction indicates the level of success achieved by the problem solving method. A different problem solving method that can be used in place of the 5-step method is the Deming Cycle. Deming Cycle has the following steps; plan, do, check, and act. In healthcare, social marketing strives to influence consumers through marketing mix strategies used in business environments. Marketing mix strategies combine elements of price, place, product and promotion in influencing consumer behaviors. In health campaigns, social marketing involves customized selection of messages and delivery channels that suit a specific segment of audiences. For example, popular social media channels like Facebook and Twitter can be used to deliver customized messages about dangers of drug abuse to teenagers and young adults. Contrarily, cause-related marketing involves provision of goods and services that exactly meet customers’ demands. In healthcare, cause-related marketing entails delivering medical services that suit client’s tailored needs. An example of cause-related marketing in healthcare is provision of